Terms of Service for Soleviah
Effective: May 23, 2025
Last Updated: May 23, 2025
1. Binding Agreement
By using soleviah.com, you confirm that:
- You are at least 18 years old
- All provided information is accurate
- You accept our pricing errors correction policy
2. Order Conditions
| Process | Details | Contact |
|---|---|---|
| Payment Failure | Orders auto-cancel in 24h | support@soleviah.com |
| Customs Duties | Buyer’s responsibility | Local customs office |
3. Return Procedures
- Step 1: Email request within 30 days
- Step 2: Include order# & photos
- Step 3: We issue RMA within 3 business days
4. Intellectual Property
| Content Type | Usage Rules |
|---|---|
| Product Images | Non-commercial use only |
| User Reviews | We retain publication rights |
5. Dispute Resolution
- First attempt: Mediation via support@soleviah.com
6. Policy Updates
We may revise terms with 15-day notice via:
- Website banner notification
- Registered user email alert
7. Contact Information
Legal inquiries:
Email: support@soleviah.com
