{"id":11806,"date":"2025-06-03T13:23:48","date_gmt":"2025-06-03T20:23:48","guid":{"rendered":"https:\/\/soleviah.com\/?page_id=11806"},"modified":"2025-06-18T10:56:20","modified_gmt":"2025-06-18T17:56:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/soleviah.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11806\" class=\"elementor elementor-11806\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b63d18e e-flex e-con-boxed e-con e-parent\" data-id=\"b63d18e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a59d384 elementor-widget elementor-widget-html\" data-id=\"a59d384\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- Google Fonts - \u66f4\u6362\u4e3aConcert One\u5b57\u4f53 -->\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Asap:wght@100&display=swap\" rel=\"stylesheet\">\n\n<!-- Accordion\u5bb9\u5668 -->\n<div class=\"custom-accordion-wrapper\">\n  <style>\n    \/* Accordion\u6837\u5f0f *\/\n    .custom-accordion-wrapper .custom-accordion .accordion-item {\n      margin-bottom: 20px;\n      transition: margin-bottom 0.3s ease; 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\/* \u4ece13px\u589e\u52a0\u523018px *\/\n      font-weight: 400; \/* Concert One\u5b57\u4f53\u53ea\u6709400\u5b57\u91cd *\/\n      color: #212120;\n      margin: 0;\n      line-height: 1.4;\n      letter-spacing: 0.5px; \/* \u589e\u52a0\u5b57\u95f4\u8ddd\u63d0\u5347\u53ef\u8bfb\u6027 *\/\n    }\n\n    \/* \u5185\u5bb9\u6837\u5f0f - \u66f4\u65b0\u5b57\u4f53\u3001\u5b57\u53f7\u548c\u5b57\u91cd *\/\n    .custom-accordion-wrapper .custom-accordion .accordion-content {\n      max-height: 0;\n      overflow: hidden;\n      transition: max-height 0.5s ease;\n      padding: 0 10px;\n      font-family: 'Asap', sans-serif;\n      font-weight: 400; \/* Concert One\u5b57\u4f53\u53ea\u6709400\u5b57\u91cd *\/\n      font-size: 16px; \/* \u8bbe\u7f6e\u5185\u5bb9\u5b57\u53f7\u4e3a16px *\/\n      line-height: 1.6; \/* \u589e\u52a0\u884c\u9ad8\u63d0\u5347\u53ef\u8bfb\u6027 *\/\n      color: #474747;\n    }\n\n    \/* \u5185\u5bb9\u6bb5\u843d\u6837\u5f0f *\/\n    .custom-accordion-wrapper .custom-accordion .accordion-content p {\n      margin: 10px 0;\n      font-family: 'Asap', sans-serif;\n      font-size: 16px;\n      font-weight: 400;\n    }\n  <\/style>\n\n  <!-- Accordion HTML\u7ed3\u6784 -->\n  <div class=\"custom-accordion\">\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q1: What payment methods do you accept?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>We accept international credit cards and PayPal, both secure and convenient payment options.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q2: Do you offer international shipping? How much does shipping cost?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>We offer worldwide shipping. Shipping costs are calculated based on your delivery address and shipping method, and the system will automatically display the fees during checkout.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q3: Can I return items?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>Yes, you can. Please refer to our \"Return Policy\" for details.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q4: What materials are used?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>We use high-quality materials including copper, zirconia, and pearls, all treated with anti-oxidation processes. Our products are fade-resistant, durable, and suitable for repeated wear.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q5: Can I place custom orders?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>Yes, we accept custom orders. Please contact us if you need customization!<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q6: How should I clean and maintain the decorative buttons?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>We recommend wiping with a soft, dry cloth. Avoid contact with water, perfume, and chemicals. Store in a dry place to extend the product's lifespan.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q7: How do I use your decorative buttons? Do I need to make holes or sew them on?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>No, you don't. Our decorative buttons feature a flip-top clasp structure that requires no sewing. Simply flip open the clasp and place it directly over your existing button - quick and convenient.\n<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q8: How long does it take to ship my order?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>Regular orders will be processed and shipped within 1-3 business days. There might be slight delays during holidays. Please refer to the shipping notification for specific details.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q9: How can I track my order?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>After your successful purchase, we will send you the tracking number via email, allowing you to check the shipping progress yourself.<\/p>\n      <\/div>\n    <\/div>\n    \n    <div class=\"accordion-item\">\n      <div class=\"accordion-header\">\n        <span class=\"icon\"><\/span>\n        <span class=\"title\">Q10: How do I use discount codes or gift cards?<\/span>\n      <\/div>\n      <div class=\"accordion-content\">\n        <p>If you have a discount code or gift card, you can use it during checkout. Look for fields labeled \"Discount Code,\" \"Promo Code,\" or \"Gift Card,\" then enter your code. The discount will be applied to your order total before payment.<\/p>\n      <\/div>\n    <\/div>\n    \n  <\/div>\n  \n  \n\n  <script>\n    (function() {\n      \/\/ \u4f7f\u7528\u7acb\u5373\u6267\u884c\u51fd\u6570\u5305\u88f9\uff0c\u907f\u514d\u5168\u5c40\u6c61\u67d3\n      document.addEventListener('DOMContentLoaded', function () {\n        const accordionHeaders = document.querySelectorAll('.custom-accordion-wrapper .custom-accordion .accordion-header');\n\n        accordionHeaders.forEach(header => {\n          header.addEventListener('click', function () {\n            \/\/ Toggle active class for the clicked header\n            const isActive = this.classList.contains('active');\n            this.classList.toggle('active');\n\n            \/\/ Toggle display of the content\n            const content = this.nextElementSibling;\n            if (isActive) {\n              content.style.maxHeight = null;\n            } else {\n              \/\/ Before setting the max-height, we temporarily set it to auto to get the scrollHeight\n              content.style.maxHeight = content.scrollHeight + 'px';\n            }\n\n            \/\/ Close other accordion items\n            accordionHeaders.forEach(otherHeader => {\n              if (otherHeader !== this) {\n                otherHeader.classList.remove('active');\n                otherHeader.nextElementSibling.style.maxHeight = null;\n              }\n            });\n\n            \/\/ Ensure the transition effect is triggered correctly\n            if (!isActive) {\n              content.style.display = 'block'; \/\/ Ensure the content is visible\n              content.offsetHeight; \/\/ Trigger a reflow\n              content.style.maxHeight = content.scrollHeight + 'px';\n            }\n          });\n        });\n      });\n    })();\n  <\/script>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Q1: What payment methods do you accept? We accept international credit cards and PayPal, both secure and convenient payment options. Q2: Do you offer international shipping? How much does shipping cost? We offer worldwide shipping. Shipping costs are calculated based on your delivery address and shipping method, and the system will automatically display the fees [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11806","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/soleviah.com\/en\/wp-json\/wp\/v2\/pages\/11806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soleviah.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soleviah.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soleviah.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soleviah.com\/en\/wp-json\/wp\/v2\/comments?post=11806"}],"version-history":[{"count":6,"href":"https:\/\/soleviah.com\/en\/wp-json\/wp\/v2\/pages\/11806\/revisions"}],"predecessor-version":[{"id":11963,"href":"https:\/\/soleviah.com\/en\/wp-json\/wp\/v2\/pages\/11806\/revisions\/11963"}],"wp:attachment":[{"href":"https:\/\/soleviah.com\/en\/wp-json\/wp\/v2\/media?parent=11806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}